umethi | Stripe Developers | Page 1

torn ginkgoBOT Dec 8, 2022, 4:05 PM

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delicate ravine Dec 8, 2022, 4:06 PM

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You should be able to do it via dashboard: https://stripe.com/docs/invoicing/integration/workflow-transitions#finalized

small hollow Dec 8, 2022, 4:09 PM

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One more question: Is there a way to manually create an invoice that fails finalization in the Dashboard?

delicate ravine Dec 8, 2022, 4:12 PM

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You would have to fix the issue with why it's failing to finalize first

small hollow Dec 8, 2022, 4:13 PM

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Understood, but then there's a button that allows me to Finalize the invoice on the Dashboard itself?

Do you have a screenshot of this button by chance?

delicate ravine Dec 8, 2022, 4:19 PM

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I don't unfortunately. I'm not really a dashboard expert, but I do know it's possible

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I can check in a few

small hollow Dec 8, 2022, 4:20 PM

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Thank you, that would be really helpful!

cyan kayak Dec 8, 2022, 4:47 PM

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👋

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There is no button in the Dashboard to only finalize. If you use the "Charge customer" button then it will finalize and attempt to pay

delicate ravine Dec 8, 2022, 4:50 PM

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Also just tested this out in the dashboard, and if you aren't emailing the invoice to the customer, the way to finalize a draft invoice is to click the Review Invoice button in the top right and then "Confirm". That will finalize the invoice

small hollow Dec 8, 2022, 4:51 PM

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So if finalization fails, the invoice stays in open status. Once we fix the issue, we click the Review Invoice button in the top right and then "Confirm".

delicate ravine Dec 8, 2022, 4:53 PM

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That flow I didn't test. I'll let @cyan kayak take it from here though as they have more dashboard experience

cyan kayak Dec 8, 2022, 4:55 PM

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Hmmm I'm actually not familiar with that "Confirm" button being present on the Invoice Dashboard page. Where do you see that exactly?

delicate ravine Dec 8, 2022, 5:00 PM

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I had to go in the invoice editor and there's a review button in the top right

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If you click that, a confirm modal pops up

cyan kayak Dec 8, 2022, 5:03 PM

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That still leads to "charge" though. You can't just finalize a charge_automatically invoice that way?

delicate ravine Dec 8, 2022, 5:05 PM

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Yeah I tested without charge_automatically so that's why

cyan kayak Dec 8, 2022, 5:05 PM

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Got it 🙂

small hollow Dec 8, 2022, 5:05 PM

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So we can Finalize an invoice via the Dashboard right?

cyan kayak Dec 8, 2022, 5:06 PM

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So yeah overall this really isn't possible. If you want to test this @small hollow you should use the API to finalize

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Only if you are using send_invoice can you finalize and send via the Dashboard without charging

small hollow Dec 8, 2022, 5:06 PM

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What if we're fine with charging?

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We are enabling auto advance and charge automatically

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This is just to process the invoices that initially failed finalization

cyan kayak Dec 8, 2022, 5:07 PM

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Oh then yeah

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You just click "Charge customer"

small hollow Dec 8, 2022, 5:08 PM

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small hollow This is just to process the invoices that initially failed finalization

And if that Charge customer is successful, the invoice will move into the finalized state

cyan kayak Dec 8, 2022, 5:12 PM

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It will move to a paid status, yes.

small hollow Dec 8, 2022, 5:19 PM

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Do you have an example of what a invoice.finalization_failed event looks like?

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Like the JSON

cyan kayak Dec 8, 2022, 5:23 PM

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It will just be an invoice object (https://stripe.com/docs/api/invoices/object) and it will include info in the last_finalization_error hash

small hollow Dec 8, 2022, 5:27 PM

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Last question, maybe it's not possible but how do I create an invoice that fails finalization in the Dashboard?

cyan kayak Dec 8, 2022, 5:30 PM

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Good question. I think the only way to force this in test mode would be if you are using Stripe Tax and the customer location is unrecognized. See: https://stripe.com/docs/tax/customer-locations#handling-errors

#umethi