KRS | Stripe Developers | Page 1

dense girderBOT Dec 8, 2022, 4:56 AM

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dusk flume Dec 8, 2022, 4:57 AM

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Hi there, the statement descriptor explains charges or payments on bank statements. It's not automatically associated when the prices in a subscription.

violet tree Dec 8, 2022, 4:58 AM

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payment with wrong statement descriptor - https://dashboard.stripe.com/payments/pi_3M2B65I5vSu94Gk80E34j23Z, the subscription has 2 prices, 1 without stmt descriptor and 1 with a valid one. instead of using the valid one, payment is using the accoun'ts default value.

dusk flume Dec 8, 2022, 4:58 AM

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If you wish to set a dynamic statement descriptor, you can use the statement_descriptor_suffix as explained in thsi doc (https://stripe.com/docs/account/statement-descriptors#dynamic)

Statement descriptors

Learn how statement descriptors work.

violet tree Dec 8, 2022, 4:59 AM

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we are using it but it is not working as expected for this payment.

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i would like understand what is the difference and how do we enforce to use the correct stmt descriptor from multiple prices.

dusk flume Dec 8, 2022, 5:02 AM

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Can you share with me the request ID which you created to set the descriptor suffix?

violet tree Dec 8, 2022, 5:03 AM

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it set in the product of the price associated with this payment - https://dashboard.stripe.com/products/prod_MiKSg80TUFQCuc

dusk flume Dec 8, 2022, 5:11 AM

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I see. so you have set the statement_descriptor for the product

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The doc says In the case that multiple products are billed at once, the first statement descriptor will be used.
(ref: https://stripe.com/docs/api/products/object?lang=dotnet#product_object-statement_descriptor)

My guess is that the 1st product (prod_MiKSz0TWm8O71j) doesn't have a statement descriptor and that's why it fall back to the account' default statement descriptor.

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Can you try to swap the products or set a statement descriptor to the 1st product?

violet tree Dec 8, 2022, 5:14 AM

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ok. how do i swap the prodcuts? and ensure always the valid one comes first?

dusk flume Dec 8, 2022, 5:17 AM

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You can update the subscription items list (https://stripe.com/docs/api/subscriptions/update?lang=dotnet#update_subscription-items)

For example
[{id: 'id1', price: 'price2'}, {id: 'id2', price: 'price1'}]

violet tree Dec 8, 2022, 5:18 AM

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ok. when i create new subscriptions, how do i ensure this order?

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it just picks the first one from the array

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take a look at this request which is used the create the subscription for this payment - https://dashboard.stripe.com/logs/req_mB5lYff4HP2vVa

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it has the correct price at 0

#KRS