alex-pex

[brave glen]

Hello 👋
Let's chat here

[fleet heart]

This is what we tried to activate to change the site during the verification and avoid any problem

  elements,
  confirmParams: {
    // Make sure to change this to your payment completion page
    return_url: document.location.href,
  },
  redirect: 'always',
});```

We would like either to redirect as soon as the 3DS form appears (so that the form is displayed outside the application). If we don't use the right option for redirection, it's possible, but in this case how to do?

[brave glen]

Hmm, its tricky and don't think its something that we currently support 🤔

The reason being, not all banks require/enforce redirection.
Also the property in confirmPayment controls if the user is redirected back to your site (and not the bank's site)

[fleet heart]

Our customer (in spain) reports that some bank verification form doesn't work properly in the iframe generated by Stripe (he says the input lose focus). It's a very strange behavior we never reproduced (we're in france) but we have videos of the behavior.

How can we fix this if the redirection is not available?

[brave glen]

Hmm interesting, it might be an edge case scenario with a specific bank. I think we'd need to take a deeper look at it. I'd recommend writing into our support with as much as details that you can provide such as what bank website is running into this issue as well as the videos etc.

https://support.stripe.com/?contact=true