rnash

[bronze cobalt]

looks like my thread was archived. I am on with Support and they don't have a clue what sort of setting to flip for direct charges like was mentioned in that thread

Hello again 👋

My apologies for the back and forth with the support team

[torn crescent]

Is there something more specific that I can go with?

I mean go back to them with?

[bronze cobalt]

I doubt agents available via chat support would be able to help with this one as it relates to compliance.
I'd recommend firing an email to [e-mail] by mentioning that your platform is PCI compliant and are in need of sending raw PAN on behalf of connected accounts.

[torn crescent]

ok

thanks

[bronze cobalt]

NP! 🙂 Good luck