Axel

[green dune]

Hi 👋 sorry, I'm not sure I'm following the question. How does your customer having multiple bank accounts impact this flow?

[little pelican]

Hi toby, thanks for your reply. It appeared to me that Stripe's customer onboarding flow must be done for each business, which is in turn connected to a bank account for payouts. Our customers manage multiple businesses, so completing this flow for each of those would be tedious.

It also seems that each of these businesses would have their own distinct account/email address/etc with Stripe. Managing that by signing in and out, viewing multiple dashboards for payments, etc. is not ideal either.

[green dune]

If there are multiple business involved, then we will need information for each of them as far as I know. Account onboarding requirements isn't something that we're the most well-versed in though. So if you're looking for a more definitive answer then I recommend you reach out to our Support team who is more familiar with this topic:
https://support.stripe.com/?contact=true

Logging into the Stripe dashboard is controlled by email address, if the same person (referred to as Users in our ecosystem) has access to multiple Stripe accounts then they'll be able to toggle between them using the account selector in the top-left of the dashboard.

[little pelican]

Ok thanks toby, that's helpful about being able to toggle between accounts. I'll look more into that and follow up with the support team to see if I can find out more about the onboarding question