bk_whopper | Stripe Developers | Page 1

red kelpBOT Dec 5, 2022, 6:46 PM

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vapid jay Dec 5, 2022, 6:46 PM

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Hey there

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Snufkin had to step away

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But taking a look

livid kayak Dec 5, 2022, 6:46 PM

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Thank you.

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With this config, I still don't see a way for users to add a promotional code to their current plan if they choose.

vapid jay Dec 5, 2022, 6:47 PM

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That looks correct to me

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Can you provide the Customer you are using this config with

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And the Session creation request?

livid kayak Dec 5, 2022, 6:50 PM

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Customer: cus_MvCuNNe1mEbmpl
Customer Portal ID: bps_1MBjiUBpzCOYX7MOYSaA6S7J

Unsure if that's the correct creation request you're asking for.

Screen_Shot_2022-12-05_at_1.46.10_PM.png

vapid jay Dec 5, 2022, 6:52 PM

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If you hit Continue, what do you see?

livid kayak Dec 5, 2022, 6:53 PM

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Screen_Shot_2022-12-05_at_1.53.17_PM.png

vapid jay Dec 5, 2022, 6:53 PM

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So it is right there, right?

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Seems to be working!

livid kayak Dec 5, 2022, 6:54 PM

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Yes, I do see where users can add a promotional code if they switch plans. The question was, can a user add a promotional code to an existing plan.

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Let's say, they're on the $25/month plan. And we want to send a 20% off code for being a great customer.

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they don't want to switch plans... just apply a coupon.

vapid jay Dec 5, 2022, 6:55 PM

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Ah okay I misunderstood

livid kayak Dec 5, 2022, 6:55 PM

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No worries. I appreciate your help.

vapid jay Dec 5, 2022, 6:59 PM

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Still looking. Overall not positive this is possible via Customer Portal.

livid kayak Dec 5, 2022, 7:05 PM

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If this isn't possible, and I wanted to do a customer appreciation coupon sort of thing on my end, I can update a customer with the coupon_id, is this correct? https://stripe.com/docs/api/customers/update#update_customer-coupon

Stripe API reference – Update a customer – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

vapid jay Dec 5, 2022, 7:06 PM

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Yep that's correct

livid kayak Dec 5, 2022, 7:06 PM

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and this would keep the customer on their existing plan?

vapid jay Dec 5, 2022, 7:06 PM

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Yes

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However, if you apply a coupon at the Customer level it will apply to all of their Subscriptions

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You may want to consider applying it at the Subscription level

livid kayak Dec 5, 2022, 7:06 PM

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ah

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okay great.

vapid jay Dec 5, 2022, 7:06 PM

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https://stripe.com/docs/api/subscriptions/update#update_subscription-coupon

livid kayak Dec 5, 2022, 7:07 PM

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Thanks @vapid jay .

vapid jay Dec 5, 2022, 7:08 PM

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Sure thing. I did confirm that it is only on upgrade (https://stripe.com/docs/customer-management/configure-portal#customer-billing-configurations) for using promo codes via Customer Portal.

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So yes, you are best off applying the coupon via the API here

#bk_whopper