#Ji_net

1 messages · Page 1 of 1 (latest)

pallid windBOT
gusty pendant
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hi! not really familiar with this part of the product. Was there a specific error message or an invoice ID?

cedar stirrup
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yes, req_VmNgyfeRQVa95e

gusty pendant
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I looked internally and the last time this was raised the product team's position is it's not recommended to try to do this, it doesn't make sense to try credit exactly $X, since that requires you to backtrack the tax calculations to individual line items in a very unnatural way.

cedar stirrup
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Ok, so what do you suggest!, I need to create that credit note

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I need to mention also that I used to create the credit note specifying the invoice line items type, but I encounter a specific case where I cannot create one, I tested this via Dashboard

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if you can simulate this with

gusty pendant
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I don't really have any workaround or suggestion here, sorry, all I really know here is what I found internally, I'm not familiar with this part of the API

cedar stirrup
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try to issue a credit note on this invoice in_1MBdIFFCuLihQKs93ctOLSRf

gusty pendant
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I'd suggest writing to https://support.stripe.com/?contact=true with a clear email to describe your exact use case, what you're trying to do and why you're trying to do it, and so on, so we they can work with you and the product team. As I said, last time someone asked this, the answer is to not do it(I suppose just refund the whole invoice instead, not sure).