#mattwoberts
idle ember
devout gale
👋 Hi there, Happy to help!
Yes what the ask ?
zenith pollen
Basically - we want to know what the "successful payment" email looks like - is that what this one comes from?
devout gale
You mean this one in your settings ?
If so you should be receiving a reciept if enabled and you can customize and see a preview of it in your branding config:
https://dashboard.stripe.com/settings/branding
zenith pollen
Yeah that's what we're confused about - when we do that, we get a "receipt" email, but it just has a simple receipt in it - wheras what we want is that more thorough one in that example above, with the links to download the invoice and receipt in it...
long storm
The screenshot you shared is an example of a recurring payment with an associated invoice (e.g. a subscription)
zenith pollen
So is that what you would see from the "successful payment" emails?
long storm
Easy enough to check via the Dashboard
long storm
So is that what you would see from the "successful payment" emails?
If they're a recurring payment, yes
zenith pollen
Right - so that screenshot above that you just posted, that's just a simple example of a receipt, but in the case of a recurring subscription, when you get the email for "successful payment", it will look more like the baremetrics one, with the invoice and receipt download links in it - that right?
long storm
Yes
Again, you can check this via the Dashboard in test mode. We don't send then, but they're generated and viewable (and can be manually sent)
zenith pollen
Ok - that was the missing piece - the dashboard doesn't test emails that look anything like the baremetrics one, so it was a little confusing.... thanks for verifying that 🙂
Nice tip about generating them too - thanks!
long storm
the dashboard doesn't test emails that look anything like the baremetrics one, so it was a little confusing
Does for me
