#dopeboyz

1 messages · Page 1 of 1 (latest)

ebon pebbleBOT
unreal violet
#

Hi there, can you share with me the subscription ID?

lilac egret
#

Wait a sec

#

sub_1MBYGaA6RSS0ndD15Gd7hqLu

unreal violet
lilac egret
#

It's 0

#

On dashboard it says next invoice will be 0 but i have changed $250-$50 plan

unreal violet
#

Since the new price is lower than the previous price, the invoice will take the unused time on the previous price into consideration to offset the amount (i.e.,g 50.99 - 250.99 = -200). The 200 will be applied to the customer's balance automatically, the customer doesn't need to pay this invoice and that's why the amount is 0

lilac egret
#

So according to this the customer won't have to pay for 4 months?

unreal violet
lilac egret
#

So what exactly you meant by invoice credit balance?

unreal violet
lilac egret
#

So when my customer will get charged?

unreal violet
#

After the credit balance is fully applied.