mentijm | Stripe Developers | Page 1

bitter knotBOT Dec 5, 2022, 7:02 AM

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undone briar Dec 5, 2022, 7:06 AM

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Hi there, I don't think the customer is deleted even in test mode, can you share with me a customer ID so that I can take a look?

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However, subscription data is deleted in test mode, you can read this doc for details https://support.stripe.com/questions/test-mode-subscription-data-retention

Test mode Subscription data retention : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

magic elm Dec 5, 2022, 7:27 AM

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cus_Mty9SNnTWUDrOf

undone briar Dec 5, 2022, 7:28 AM

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Based on the log, this customer was deleted through this request. https://dashboard.stripe.com/test/logs/req_x5zowD6RxPfAUF

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

magic elm Dec 5, 2022, 7:49 AM

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Okok so its on our part then?

undone briar Dec 5, 2022, 7:52 AM

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Yes, from the log it's clear that this customer was deleted by your application.

#mentijm