#Andsis

1 messages · Page 1 of 1 (latest)

unreal gateBOT
void junco
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Hi we archive threads after they're inactive

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What was your question?

winter kestrel
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Oh I see let me jsut copy and paste one momnet

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Hi dev-help, we are a Canadian company hoping to roll out terminals. We got our terminal and are almost finished the integration with our API however when I added interac as per the documentation https://stripe.com/docs/terminal/payments/regional?integration-country=CA&terminal-sdk-platform=js#interac-payments I get an error (specifically when I add "'interac_present'" to payment_method_types: ['card_present', 'interac_present'] I get an error:

"message": "Payment intent must accept an in-person payment method."
"type": "invalid_request_error"

everything is up and running with credit cards and working perfectly. I add one line to enable interac and nothing works. Does anyone have any ideas?

an example requestID is here https://dashboard.stripe.com/test/logs/req_knBina2x9yaoTc?t=1670004434 (req_knBina2x9yaoTc)

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

Regional considerations

Learn about regional considerations for integrating Terminal in different countries.

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The person asked for an example requestID so I've edited the post to include one

void junco
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Ok thank you

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Let me take a look

winter kestrel
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great thanks

void junco
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You're using the server driven integration?

winter kestrel
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yes

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this is what my payment intent looks like
let paymentIntentInput = {
currency: 'cad',
payment_method_types: ['card_present', 'interac_present'],
capture_method: 'automatic',
amount: amount,
metadata: {visitId: body.visitId},
}

void junco
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Gotcha. Let me see if I can pull in a colleague here

winter kestrel
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great thanks

brave sparrow
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hello, give me a moment, looking

winter kestrel
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sure thanks

brave sparrow
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sorry still been looking, one thing to try

winter kestrel
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okay

brave sparrow
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can you change capture_method: 'manual' instead of automatic and try again?

winter kestrel
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I've tried that before it doesn't work

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will do it again however

brave sparrow
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cause with Terminal, all your PaymentIntents have to be manual capture

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so you do need that regardless

winter kestrel
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hmm I've had this working without manual capture

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I've got it working in production no issues with automatic capture

brave sparrow
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looking

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I've got it working in production no issues with automatic capture
a bit surprised, AFAIK Terminal has always required manual capture

winter kestrel
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also my code seems to work with both (when I remove the interac payment method) so that doesn't seem to be the issue

brave sparrow
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oh wow TIL! thanks for sharing that, wasn't aware that our integration/docs was updated for automatic capture too

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gotcha, yeah looking, AFAIK Interac should just work with server driven so still looking

winter kestrel
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all good, would it be possible for me to give you my e-mail or another method for me to follow up on this?

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This is my first time on discord and I'm afraid of getting this thread locked again.

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I know Canada was in beta for terminal and server side integration so I thought it might be that but my account rep confirmed I'm in the beta

brave sparrow
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all good, would it be possible for me to give you my e-mail or another method for me to follow up on this?
you can write in to Support at https://support.stripe.com/contact and let them know this is a continuation of this Discord conversation (with a link to this thread) and you'll get in touch with the right team over email

winter kestrel
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great thanks!

brave sparrow
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are you still hanging around here? Or writing in? just checking

winter kestrel
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umm I'm going to take off thanks. I wrote in

brave sparrow
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gotcha, we'll answer you over email then, thanks!

winter kestrel
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Thanks for the help!

brave sparrow
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ah