trueinviso | Stripe Developers | Page 1

frozen mangoBOT Dec 2, 2022, 5:13 PM

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spark dagger Dec 2, 2022, 5:14 PM

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Hi 👋
Can you share the API request ID? It helps ensure we are on the same page.

Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

timid parcel Dec 2, 2022, 5:18 PM

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req_LLn4DtnVoUyHT1

spark dagger Dec 2, 2022, 5:19 PM

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Thanks!

timid parcel Dec 2, 2022, 5:19 PM

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req_FgpbAXgZUWEwol

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I've tried several different variations

spark dagger Dec 2, 2022, 5:23 PM

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So you want to replace the existing phase with the new one, correct?

timid parcel Dec 2, 2022, 5:23 PM

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yes at the end of the billing cycle

spark dagger Dec 2, 2022, 5:24 PM

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Have you tried only passing the new phase with the start date specified?

timid parcel Dec 2, 2022, 5:25 PM

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yes

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You can not modify the start date of the current phase.

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that's the error message

timid parcel Dec 2, 2022, 5:48 PM

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req_J9kelvjiDQaIzO
for that one

spark dagger Dec 2, 2022, 5:48 PM

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I'm testing on my end too

spark dagger Dec 2, 2022, 6:10 PM

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Okay I was finally able to get one to work.

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Lots of issue with testing environments

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I provided the start_date for the new phase as the same timestamp as the end_date for the previous phase

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My steps were as follows:

Retrieve a Subscription Schedule
Get the Phases array from it
Add a new phase object with the start_date for the new phase equal to the end_date for the previous phase
Update the Subscription Schedule record with the new array of phases

timid parcel Dec 2, 2022, 6:18 PM

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What do you do with the phases array on the second step?

tacit surge Dec 2, 2022, 6:18 PM

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👋 stepping in as Snufkin had to step away

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catching up

timid parcel Dec 2, 2022, 6:18 PM

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I finally got one to work by adding start_date and end date to the first phase, then adding start_date to the second phase that matches end date of the previous phase

tacit surge Dec 2, 2022, 6:19 PM

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Yep

timid parcel Dec 2, 2022, 6:19 PM

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but the first phase already had a start date cuz it's an existing subscription, it seems weird to redefine it

tacit surge Dec 2, 2022, 6:19 PM

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When updating a Sub Schedule you have to put in the current phase as phase 0

timid parcel Dec 2, 2022, 6:19 PM

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so I guess you just do that by pulling the data you need from the existing phase?

tacit surge Dec 2, 2022, 6:19 PM

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Yep

timid parcel Dec 2, 2022, 6:19 PM

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then adding an end_date

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which in my case would be the end of the current billing cycle

tacit surge Dec 2, 2022, 6:20 PM

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Right

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The other option is to use iterations

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You shouldn't need to define an end_date if you have iterations set

timid parcel Dec 2, 2022, 6:21 PM

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I don't think I can use iterations if I'm trying to switch plans at the end of the current billing cycle? Or if I put iteration of 1 on the first phase it would know to end it automatically at end of the billing cycle?

tacit surge Dec 2, 2022, 6:22 PM

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Yep iterations 1 would mean just cycle that phase one time then move to the next phase at end of billing cycle

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https://stripe.com/docs/api/subscription_schedules/update#update_subscription_schedule-phases-iterations

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It should be easier than actually calculating or retrieving the end_date

timid parcel Dec 2, 2022, 6:24 PM

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but if the existing subscription is half done, and you schedule a switch, will it switch in 2 weeks at the end of the original billing cycle? Or will it create a phase with a billing cycle of 1 month == 1 iteration?

tacit surge Dec 2, 2022, 6:24 PM

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You are just trying to update what happens in the next phase, right?

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Not the current one

timid parcel Dec 2, 2022, 6:25 PM

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I'm trying to schedule a downgrade on the subscription, and want the sub to downgrade when the high subscription they paid for ends

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I was told the only way to do this was subscription schedules

tacit surge Dec 2, 2022, 6:25 PM

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Yep that's correct

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Are you adding a Schedule here or updating one?

timid parcel Dec 2, 2022, 6:26 PM

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well I"m adding one, but I guess I have to create one using from_subscription first then update it. Is there an easier way?

tacit surge Dec 2, 2022, 6:26 PM

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No that would be the correct way. When you retrieve it after creating it, what does the current phase look like?

timid parcel Dec 2, 2022, 6:28 PM

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here's an example

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it creates a schedule with a phase matching the existing subscription

tacit surge Dec 2, 2022, 6:29 PM

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Okay yeah sorry I believe I was incorrect before. You would need to use end_date not iterations in this case

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I'll test real quick because I don't remember

timid parcel Dec 2, 2022, 6:31 PM

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When I retrieve the schedule after making an update to the phase, I don't see the schedule attached to the subscription in the dashboard, is there a place to view it?

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well I see this tag here

tacit surge Dec 2, 2022, 6:35 PM

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You can't see a schedule details in the Dashboard specifically. You would need to look at the API Request or Events

timid parcel Dec 2, 2022, 6:36 PM

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the tag is good enough to verify that it's scheduled, thanks

tacit surge Dec 2, 2022, 6:46 PM

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Okay sorry had to step away for a moment. Did you update by setting end_date?

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