Hellruba | Stripe Developers | Page 1

gaunt rapidsBOT Dec 2, 2022, 2:24 PM

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mystic shard Dec 2, 2022, 2:31 PM

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I don't think it is trial related. Your understanding is correct that it should not ask for 3DS again if you are doing an off session payment like with a subscription. Trying to think of what might cause this

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Do you have the ID of the test subscription that you are seeing this behavior on? (sub_123)

tidal hazel Dec 2, 2022, 2:32 PM

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yes id: sub_1MAWy62SkO9a7OrGcKJ15QLP

mystic shard Dec 2, 2022, 2:40 PM

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Thank you, checking in to that subscription...

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Apologies for the delay. The things that I am thinking to check here seem to be set up properly

tidal hazel Dec 2, 2022, 2:50 PM

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No worries for the delay reading more documentation in the meantime to be sure i didn't miss a thing 🙂

mystic shard Dec 2, 2022, 2:50 PM

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Quick question, what does your client side confirm code look like here?

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I don't think that that is relevant because the setup intent has off session set up properly but it may help to know

tidal hazel Dec 2, 2022, 2:51 PM

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the window opened for the 3ds?

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That's the window i get when using the card mentionned above for the 3ds check of the card

mystic shard Dec 2, 2022, 2:57 PM

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Uh I more mean, if this is your custom page, what js code are you using to confirm this setup intent?

tidal hazel Dec 2, 2022, 2:58 PM

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i use the stripe initiated with useStripe() hook and then await stripe!.confirmSetup({
elements,
redirect: 'if_required',
}); with elements being the elements retrieve from useElements() hook

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 const elements = useElements();
 const stripe = useStripe();
result = await stripe?.confirmPayment({
                elements,
                redirect: 'if_required',
              });

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better to see that way 🙂

mystic shard Dec 2, 2022, 3:01 PM

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Oh wait, I missed your detail about how the trial is ending here. Can you try this again but pass off_session: true when updating your subscription from the backend? https://stripe.com/docs/api/subscriptions/update#update_subscription-off_session

Stripe API reference – Update a subscription – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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I think 3DS might be required here because it is assumed the payment would be on session with that kind of change

tidal hazel Dec 2, 2022, 3:02 PM

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oh didn't thought of that will check that out

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It might be from that i guess, everytime we update a subscription if we expect it to be off_session we have to mention it?

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or is it only specific on the trial case to mention it again since the payment will be applied?

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it worked! 😄

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When the trial end by itself from stripe, will it apply the previous off_session set during creation ? But otherwise thanks alot i would have been stuck around for hours 🙂

mystic shard Dec 2, 2022, 3:14 PM

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Yes, when the end happens automatically from Stripe, we will signal that the charge is off session. I think that we do assume that API calls are from some user's on session action so you will want to mention that the action is off session via that parameter

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I don't think it is just the trial case. Like even for a proration I think if you signal off session vs don't you will see that

tidal hazel Dec 2, 2022, 3:14 PM

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alright thanks i will take note of that and make adequate changes then 🙂

mystic shard Dec 2, 2022, 3:20 PM

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Awesome! Glad we could get to the bottom of that one. It had me stumped for a bit

#Hellruba