#Iconate

1 messages · Page 1 of 1 (latest)

midnight belfryBOT
spark thicket
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Hi there. Can you paste the request id's in here?

quaint plover
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Creating a PI: req_ExjttW3DzJ5A1t
Trying to apply a balance: req_X5ESRJGaPd2yIt

spark thicket
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Can you try creating that PI again and passing both card and customer_balance as options?

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What happens then?

quaint plover
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Yeah I did that too, and it only records card as a type

spark thicket
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Oh hm. Can you share that request ID?

quaint plover
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req_In9HWpMZy9LTxf but I can see in the request body its not including the other method

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I think its formatted correctly in the CLI no?

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So yeah makes sense why the response is like that, but why then did it not take from the cli

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Ill try from postman

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Here, this will be more useful because the payload is correct: req_cQz1UAgHD4jxqf

spark thicket
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Ok looking

spark thicket
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Customer balance is limited to specific merchant country and currency and isn't available in the US rn

quaint plover
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Isnt this refering to the customer balance in the customer object?

spark thicket
young sandal
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There are two different customer balance concepts -- a balance related to customer invoice prorations/credits etc, and another related to bank transfer payments

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The bank transfers feature link above is not currently available for the US