#slimane

1 messages · Page 1 of 1 (latest)

valid vineBOT
silver spade
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Hi there!

prisma marsh
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Hey

silver spade
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Can you share a subscription ID (sub_xxx) where you see this?

prisma marsh
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sub_1M9XKSGqdJoAtm42bCivGvMl

I tried multiple times with the same customer, you might see another a day before

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(I made it work by checkind the trial_end Timestamp there is in the event, but it's not really bulletproof, that's why we're looking into that)

silver spade
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Thanks! Give me a few minutes to look into this.

deep bough
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👋 taking over for my colleague. Let me catch up.

prisma marsh
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Sure! No problem

deep bough
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why not listen to customer.subscription.trial_will_end

prisma marsh
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Yeah i know about those, but it's note exactly what we need, we need to launch a process when a trial end, but on past_due

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That's why i needed this exact event

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But it's OK , i found that checking a subscription.update with trial_end is doing the trick

deep bough
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let me know if you need any more help

prisma marsh
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Thanks a lot! I will