Rohit89 | Stripe Developers | Page 1

mystic dockBOT Dec 1, 2022, 10:39 AM

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wide mason Dec 1, 2022, 10:40 AM

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Hi! Let me help you with this.

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Do you subscribe users to free plan via a backend call?

tidal mason Dec 1, 2022, 10:44 AM

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Yes. I have job that will do

@user.subscribe(plan: plan_name)

User is created without address because free plan have no checkout

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subscribe action create the subscription

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Stripe::Subscription.create({
customer: 'cus_MBtomll8daJLYv',
items: [
{price: 'price_1M9DkzLv5rdhLZWUSYiOurSW'},
],
automatic_tax: { enabled: true }
})

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I can do something like this, but it dont work it gives some address error

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I have added the states in stripe for which we want to calculate tax

wide mason Dec 1, 2022, 10:55 AM

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Let me check on my side quickly.

tidal mason Dec 1, 2022, 10:56 AM

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ok

wide mason Dec 1, 2022, 11:02 AM

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You can set address on the Customer to make tax work on the backend.

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You need to update address field on the Customer object. Here's more details: https://stripe.com/docs/tax/customer-locations

tidal mason Dec 1, 2022, 11:03 AM

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But when customer is created we wont have any address. We capture the address on checkout page or when customer update the plan from billing portal. There is option to enter card details and adress

wide mason Dec 1, 2022, 11:12 AM

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You will need to update the customer address before you create the new subscription.

tidal mason Dec 1, 2022, 11:14 AM

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There is no way that on billing portal when customer enter card details and address can charge the tax

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?

wide mason Dec 1, 2022, 11:36 AM

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Sorry for waiting.
My colleague will be right with you

serene glade Dec 1, 2022, 11:36 AM

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👋 taking over for my colleague. Let me catch up.

serene glade Dec 1, 2022, 11:37 AM

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tidal mason There is no way that on billing portal when customer enter card details and addr...

sorry I don't follow the Q would you mind elaborating?

tidal mason Dec 1, 2022, 11:58 AM

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Is there possible I have customer created in stripe without address with free plan. But when upgrading the paid plan, I will enter the card details and address and it calculate the tax there. ?

serene glade Dec 1, 2022, 12:02 PM

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if you're using the Customer Billing Portal I think we will gather all the necessary information and calculate the Tax accordingly

tidal mason Dec 1, 2022, 12:03 PM

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What should I enable that portal calculate the tax ?

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Billing portal asked you just card details and country when upgrade the plan free to paid

serene glade Dec 1, 2022, 12:10 PM

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tidal mason What should I enable that portal calculate the tax ?

what is the price tax behavior?

tidal mason Dec 1, 2022, 12:11 PM

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I am creating custom portal

https://stripe.com/docs/api/customer_portal/configurations/create

What I need to pass for tax? We have states registered on stripe side.

Stripe API reference – Create a portal configuration – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

serene glade Dec 1, 2022, 12:15 PM

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what is the price you're trying to upgrade to? would you mind sharing its ID price_xxx?

tidal mason Dec 1, 2022, 12:17 PM

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Sure

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In test mode I have one product with monthly
price_1LcULALv5rdhLZWUbFKxlcvz

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FYI - We have states registered in tax setting for which we want to automatic tax enabled in checkout session and passing these params

billing_address_collection: "required", customer_update: {address: "auto"}, automatic_tax: { enabled: true },

And it is working fine when user subscribe to paid plan via checkout page. As soon as user enter the state that is registered in stripe it add the tax

serene glade Dec 1, 2022, 12:25 PM

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I think you don't have to do anything more to enable Stripe Tax

tidal mason Dec 1, 2022, 12:26 PM

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inside the prodcut?

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No need to pass above params for checkout session too

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I can see for the above product price I shared
Tax behaviour
Exclusive

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how to enable ?

serene glade Dec 1, 2022, 12:29 PM

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@tidal mason for Customer Billing Portal, if the Subscription already is created with automatic_tax: {enabled: true} there is no need to specify anything else for the update to take it into consideration

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Please try out the scenario and see if this is what you're expecting

tidal mason Dec 1, 2022, 12:30 PM

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Stripe::Subscription.create({ customer: 'cus_MBtomll8daJLYv', items: [ {price: 'price_1M9DkzLv5rdhLZWUSYiOurSW'}, ], automatic_tax: { enabled: true } })

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this way?

serene glade Dec 1, 2022, 12:33 PM

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yes https://stripe.com/docs/api/subscriptions/create#create_subscription-automatic_tax

Stripe API reference – Create a subscription – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

tidal mason Dec 1, 2022, 12:35 PM

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I did that with free price and customer

But on billing portal it wont calculate any tax

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Need to set any param since I am using custom portal

serene glade Dec 1, 2022, 12:36 PM

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would you mind sharing the Customer Billing Portal Id?

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or link

tidal mason Dec 1, 2022, 1:06 PM

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Do I need to create customer with expand: ['tax'] so that it add "automatic_tax": "supported" for that customer and then create subscription with automatic_tax: { enabled: true }
??

chilly cosmos Dec 1, 2022, 1:10 PM

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Hey! Taking over for my colleague. Let me catch up.

tidal mason Dec 1, 2022, 1:14 PM

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sure

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please check above

chilly cosmos Dec 1, 2022, 1:18 PM

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tidal mason Do I need to create customer with expand: ['tax'] so that it add "automatic_tax"...

In order to have the tax computed, you need to set Stripe Tax and create the subscription:
https://stripe.com/docs/api/subscriptions/create#create_subscription-automatic_tax

tidal mason Dec 1, 2022, 1:19 PM

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Only for subscription not for customer?

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`#<Stripe::Customer:0x1db50 id=cus_Mu04jzPVeTCWxQ> JSON: {
"id": "cus_Mu04jzPVeTCWxQ",
"object": "customer",
"address": null,
"balance": 0,
"created": 1669898431,
"currency": null,
"default_currency": null,
"default_source": null,
"delinquent": false,
"description": "sdsfsf",
"discount": null,
"email": "rohit.bansal+44533@izea.com",
"invoice_prefix": "2BC7C0BB",
"invoice_settings": {"custom_fields":null,"default_payment_method":null,"footer":null,"rendering_options":null},
"livemode": false,
"metadata": {},
"name": "wqq",
"next_invoice_sequence": 1,
"phone": null,
"preferred_locales": [

],
"shipping": null,
"tax": {"automatic_tax":"unrecognized_location","ip_address":null,"location":null},
"tax_exempt": "none",
"test_clock": null
}`

I have this customer created when creating susbcription:

Stripe::Subscription.create({ customer: 'cus_Mu04jzPVeTCWxQ', items: [ {price: 'price_1LTRBXLv5rdhLZWUPup1oGed'}, ], automatic_tax: { enabled: true } })

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it gives error

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*** Stripe::InvalidRequestError Exception: The customer cus_Mu04jzPVeTCWxQ's location isn't recognized by the tax engine. Set an address on the customer object and verify with the tax[automatic_tax] status.

chilly cosmos Dec 1, 2022, 1:41 PM

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tidal mason *** Stripe::InvalidRequestError Exception: The customer cus_Mu04jzPVeTCWxQ's loc...

So yeah you need to set an address for the customer also

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I invite you to follow this link for full guideness:
https://stripe.com/docs/billing/taxes/collect-taxes

tidal mason Dec 1, 2022, 2:01 PM

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It can't possible it ask for the address on billing portal ?

torpid helm Dec 1, 2022, 2:06 PM

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HI there 👋 I'm jumping in as my teammate needs to step away soon.

tidal mason Dec 1, 2022, 2:06 PM

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Sure. Please check

torpid helm Dec 1, 2022, 2:15 PM

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Yes, the Customer Portal can be configured to allow your Customers to provide various addresses.

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But to make sure I'm answering the correct question, when you mentioned the billing portal were you referring to our Customer Portal (previously called the billing portal)?
https://stripe.com/docs/customer-management

Customer management

Manage customer relationships with your business.

tidal mason Dec 1, 2022, 2:19 PM

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yes customer portal but I configure the custom

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https://stripe.com/docs/api/customer_portal/configurations/create

Stripe API reference – Create a portal configuration – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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But that is customer choice to update address. Is there no option that customer have to set address when do payment for paid plan on billing portal.

I can see it ask for card details and country dropdown

torpid helm Dec 1, 2022, 2:25 PM

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I don't think that's possible, but I'm not exactly which flow within the Customer Portal that you're referring to. Could you tell me what steps you took to get to the screen that you're referring to?

#Rohit89