#veritris
hearty sierra
upper void
hello! if you reach out to Stripe Support - https://support.stripe.com/contact, they'll be able to better advise you on that!
thorn parcel
I have thats why I am here.
this has been going on for two weeks. do i need to complete the api integration all the way thru with a test account? I dont understand why they would be trying to onboard and confirm a test account that is instructed from the documentation surely they recognize the accounts are test accounts.
upper void
is the problem that that your test account is pending verification?
thorn parcel
no. shouldnt it be the main account that im running the test accounts from that gets the treasury account? or do i need to create a test account and run through the verification to get approval?
i thought that I have to use test data in order to get proper api responses.
upper void
i'm a bit confused, could you elaborate more on what's the issue or what you're trying to achieve? e.g. are you trying to enable Treasury on your Stripe account and having problems doing so?
thorn parcel
Yes. My main account should be what gets treasury approval right? Not the test accounts, or do i need to literally create myself a test account, and is that what I submit to stripe for approval.
upper void
what do you mean by test accounts? are you referring to connected accounts?
thorn parcel
Ive gone through the api test setup documentation, created dummy test accounts.
Is the dummy test accounts what I submit to stripe for approval? basically do i need to create a real test account for myself and submit it like i did the dummy test accounts
in my brain my main stripe account is what gets activated, but i guess i need to create a test account using the same methods i did for the dummy test accounts, and then activate it like i did for homebox and cookie co -- the dummy test accounts.
upper void
can you share the link for the api test setup documentation that you are referring to?
thorn parcel
I swear all the code has changed there was an example for creating a dummy test account with the name Best Cookie Co. using the api
weird the api docs dont work whenever i login and go to api docs link in test mode any more
upper void
with reference to the guide in https://stripe.com/docs/treasury/examples/financial-accounts#creating-a-financialaccount - which particular section are you having trouble is? what did you do, what happened, and what's the expected behaviour instead?
thorn parcel
https://dashboard.stripe.com/test/connect/financial-accounts --> read the docs
Nothing! It all works fine but when I e-mail stripe support to activate my treasury account, they try to activate the dummy accounts.
Now all my dummy API accounts are gone
So I guess what I need to do is go through the docuemtnation, create a real account, and email suppport to get it out of test mode. -- is that the process?
How do I get a treasury account is a simpler question.
upper void
that's really not something which we can help you with here on this channel. We mainly help with API specific questions here unfortunately, so I don't have the necessary knowledge to help you here.
I assume you've reached out to support previously already? can you share your account id?
thorn parcel
What is the easiest way to get it
upper void
You can find your account id by logging in to https://dashboard.stripe.com/settings/account. It'll be in the upper right hand corner and looks like acct_123
thorn parcel
acct_1Er4GhBiVCG36C4D
I do have an API question whenever i am creating a treasury account, the connected account doesnt let me link it with card issuing permissions
upper void
how are you linking it with card issuing permissions? Are you making a request to do so? If yes, can you share the request id [0]? it'd look like req_xxx
i'm not seeing any support tickets from acct_1Er4GhBiVCG36C4D - anyway, with regards to enabling Treasury on your account, do reach out to Stripe Support about it