rozig-india-mandate | Stripe Developers | Page 1

neon ibexBOT Nov 30, 2022, 10:39 PM

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hasty solar Nov 30, 2022, 10:44 PM

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Hey @pure void can you provide a lot more details/context, all in one clear summary/message? I'd be happy to help after that

pure void Nov 30, 2022, 10:44 PM

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Hi @hasty solar of course.

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I am following this guide to setup indian emandates:
https://stripe.com/docs/invoicing/india-emandate-guide

I am sending all necessary information when I'm creating setup intent, and after the confirmation mandate field is still being null. If I am correct, I should have a mandate ID returned back on mandate field and I supposed to use it to create invoices. So that it applies the existing mandate for the off-session payments.

hasty solar Nov 30, 2022, 10:47 PM

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Gotcha, can you provide a clear example SetupIntent id for me to look at?

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rozig-india-mandate

pure void Nov 30, 2022, 10:48 PM

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Yes, you can try this one: seti_1M9k15HcEDTg6I86t09HemwF

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I have briefly talked with CS agent through support chat and should also have an open case: 02966753

hasty solar Nov 30, 2022, 10:54 PM

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In that case I'd recommend working directly with our support team and they can help you directly instead

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But I see the SetupIntent has a latest_attempt: 'sa_123' what happens when you look at that? Does that have a Mandate?

pure void Nov 30, 2022, 10:56 PM

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sorry where can I find that?

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oh okay, I found it. But what API can I use to look it up?

hasty solar Nov 30, 2022, 10:59 PM

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When you retrieve the SetupIntent via https://stripe.com/docs/api/setup_intents/retrieve you can also expand (https://stripe.com/docs/expand) the latest_attempt by passing expand: ['latest_attempt']
Can you try that and look at the Mandate on it?

pure void Nov 30, 2022, 10:59 PM

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of course

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There is no mandate field in the expanded object

hasty solar Nov 30, 2022, 11:03 PM

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gotcha, then working with our support team is the next best step unfortunately and they can help guide you

#rozig-india-mandate