#Mariel - duplicate subscriptions
1 messages · Page 1 of 1 (latest)
Can you say more about this? It looks like there was a decline, with no payment collected
the customer already paid $200 the first time:
in_1M4bbrCaKFsInLlXsAHNI5uz
But we were wondering why the system tried to collect another payment from him whuch wa sthe one above
we had voided in_1M4baCCaKFsInLlX2eW7XXKe this because he already paid
Well that's a separate invoice to be collected, and yes i see its voided now but that happened after the payment attempt was made
there should only be 1 invoice collected. Do you know why it attempted to collect another invoice from customer?
You created two subscriptions for two different customers. Here are the creation requests:
https://dashboard.stripe.com/logs/req_eJA2kOh2KwqpEz
https://dashboard.stripe.com/logs/req_pdvJZUs2tYWHL0
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
Though the customers share the same email address
Ok, so it's possible that customer tried to subscribe twice?
Yep, that's possible! If your system doesn't block double clicking on a button this might be possible, for example.
(ie, if they hit a button twice)
Mariel - duplicate subscriptions