#Mariel - duplicate subscriptions

1 messages · Page 1 of 1 (latest)

celest heathBOT
tepid ravine
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Can you say more about this? It looks like there was a decline, with no payment collected

red bay
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the customer already paid $200 the first time:
in_1M4bbrCaKFsInLlXsAHNI5uz

But we were wondering why the system tried to collect another payment from him whuch wa sthe one above

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we had voided in_1M4baCCaKFsInLlX2eW7XXKe this because he already paid

tepid ravine
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Well that's a separate invoice to be collected, and yes i see its voided now but that happened after the payment attempt was made

red bay
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there should only be 1 invoice collected. Do you know why it attempted to collect another invoice from customer?

tepid ravine
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You created two subscriptions for two different customers. Here are the creation requests:
https://dashboard.stripe.com/logs/req_eJA2kOh2KwqpEz
https://dashboard.stripe.com/logs/req_pdvJZUs2tYWHL0

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Though the customers share the same email address

red bay
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Ok, so it's possible that customer tried to subscribe twice?

tepid ravine
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Yep, that's possible! If your system doesn't block double clicking on a button this might be possible, for example.

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(ie, if they hit a button twice)

devout ferry
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Mariel - duplicate subscriptions