#waseemanwarRoR
boreal yew
dreamy mantle
do you have more details like a subscription sub_xxx where that happened?
maiden pollen
It was working fine. After integrate webhook i am facing this issue.
dreamy mantle
probably you added code in your webhook handler that calls the Cancel Subscription API then, that's usually the cause here!
maiden pollen
maiden pollen
probably you added code in your webhook handler that calls the Cancel Subscripti...
I just handle cancel subsription. Not call any api to camcel subscription
dreamy mantle
do you have more details like a subscription sub_xxx where that happened?
maiden pollen
You need subscription id?
dreamy mantle
yes
dreamy mantle
it's cancelled because you deleted the customer via this API call : https://dashboard.stripe.com/test/logs/req_oLmBz0m4d9n1fy
as I said, you probably have something in your webhook handler doing this. You need to investigate that code and see why/where you are calling https://stripe.com/docs/api/customers/delete
maiden pollen
@dreamy mantle thanks.
What happened if subscription cancelled after some seconds?
I mean stripe refund the payment to customer automatically?
narrow current
👋 taking over for my colleague. Let me catch up.
narrow current
<@844898410389438535> thanks.
What happened if subscription cancelled after some...
what is the exact scenario here?
maiden pollen
My project dashboard getting payment from customer on sign up. If any error occur in sign up process i need to revert all things.
Does it make sense to you?
narrow current
you need to create the refund yourself