50an6xy06r6n | Stripe Developers | Page 1

rich owlBOT Nov 30, 2022, 1:00 AM

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crisp flume Nov 30, 2022, 1:02 AM

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Is there a way to make failed payment intents not collect the application fee?
When the payment intents failed, application fee is not collected

how do I see previous charges on a payment intent?
You may use List Charge API with setting payment_intent parameter: https://stripe.com/docs/api/charges/list#list_charges-payment_intent

mystic igloo Nov 30, 2022, 1:02 AM

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that's not what I'm seeing in the dashboard

crisp flume Nov 30, 2022, 1:02 AM

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Could you share the Payment Intent ID (pi_xxx)?

mystic igloo Nov 30, 2022, 1:02 AM

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This is for an ach direct debit btw

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pi_3M9IKeR2rlaZ0wBZ0Nljlsto
acct_1K3pKiR2rlaZ0wBZ

crisp flume Nov 30, 2022, 1:04 AM

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In https://dashboard.stripe.com/test/payments/pi_3M9IKeR2rlaZ0wBZ0Nljlsto, the payment was succeeded, so application fee was collected.

mystic igloo Nov 30, 2022, 1:05 AM

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yeah but there's still a fee or the failed transaction

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ok here's another one that wasn't retried

crisp flume Nov 30, 2022, 1:05 AM

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Where do you see the failed transaction?

mystic igloo Nov 30, 2022, 1:06 AM

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py_3M9IKeR2rlaZ0wBZ09wreHvA
acct_1K3pKiR2rlaZ0wBZ

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i can't access the failed charge on the retried payment intent

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but I downloaded the balance transactions list and you can see that on the failed charges the fee is still assessed, but the refund on failure doesn't include the fee

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any update here?

crisp flume Nov 30, 2022, 1:23 AM

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Discord server is now! Looking into it

mystic igloo Nov 30, 2022, 1:23 AM

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np just checking

crisp flume Nov 30, 2022, 1:26 AM

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Thanks for sharing py_3M9IKeR2rlaZ0wBZ09wreHvA. Indeed I can see Stripe application fee is charged for ACH failed payment. I'm not familiar with the fee charges as this channel is for technical questions. Can I suggest you writing into support team https://support.stripe.com/contact? They will be able to assist you better than I can. It’ll be helpful if you can include the failed payment ID in your email.

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