drum - test pending verification

[uneven wing]

Hi sorry. Still not seeing anything explicit

[timber kraken]

all good - just wondering if it possible to test the case where a user doesn't have any data left to submit, but payouts are still disabled.

[uneven wing]

I'm reviewing our available testing resources here: https://stripe.com/docs/connect/testing but I'm not seeing something that would provide this kind of delay

[timber kraken]

right, was referring to these. perhaps there's a way to trigger a requirement as being pending_verification?

[uneven wing]

I'm not seeing anything that would clearly create this outcome

drum - test pending verification

[timber kraken]

all good - i'm seeing another related issue where a profile is marked as requiring bank account info verification (as expected). the connected account shows "payouts enabled" (https://dashboard.stripe.com/test/connect/accounts/acct_1M9eUPI0nB0pIAFw/activity), but the copy on the user-facing dashboard shows "payouts are paused". why is this?

interestingly, the non-express dashboard (viewed "as" this user) shows "payouts or charges could be paused", which i believe is the correct copy.

[raven elk]

👋 Taking over this thread, catching up now

[raven elk]

Indeed that I see payouts_enabled in evt_1M9eZhI0nB0pIAFwf2KjcbrD for acct_1M9eUPI0nB0pIAFw. For Express account, it should be viewed in Express dashboard and not non-Express dashboard. When you see "payouts are paused", is it in Express dashboard?

[timber kraken]

yes, I see “payouts are paused” in the express dashboard.

[raven elk]

It looks like payout_enabled and the Express dashboard display show differently. Can I suggest you to write in to us https://support.stripe.com/contact, so that we can check with relevant team? It’ll be helpful if you can include the account ID, event ID that shows payout_enabled: true and the screenshot of warning in Express dashboard in your email.

[timber kraken]

will do! thank you 🙂