rick-invoice-sage | Stripe Developers | Page 1

jaunty ginkgoBOT Nov 29, 2022, 10:17 PM

#

unborn glacier Nov 29, 2022, 10:18 PM

#

rick-invoice-sage

#

@woven cosmos first off I'm really sorry they sent you to us. They really shouldn't have done this. If you can give me their name I can reach out to them to clarify

This Discord server is for developers asking questions about our APIs and products specifically or their code. We unfortunately can't do "tours" like this and it's not something we offer. We also know ~nothing about Sage and their own integration with Stripe.

I'm sorry to be a pain but you're going to have to go back to them.

woven cosmos Nov 29, 2022, 10:19 PM

#

I'm happy to

#

Thanks for clarifying - this is precisely what I use discord for as well 😉

#

The sales person's name is Sarah Chan: sarah.chan@growth.stripe.com

#

I would really prefer not to deal with Sarah - she didn't listen very well, and didn't appear to be interested in my call or helping me.

#

Is there anywhere else I can go?

unborn glacier Nov 29, 2022, 10:22 PM

#

https://support.stripe.com/contact is the right place to get help, I don't really have a better recommendation I'm sorry

woven cosmos Nov 29, 2022, 10:22 PM

#

PS - I'm a developer as well (or I was, until I was moved into management).

unborn glacier Nov 29, 2022, 10:25 PM

#

yeah I understand but the ask here is not really about a developer question if that makes sense. It'd be the same if you asked for help about our pricing or a dispute.
I'm happy to chat about our APIs. But I don't know much about Dashboard flows or exporting data into Sage for example.

woven cosmos Nov 29, 2022, 10:25 PM

#

This is exactly what I tried to explain to Sarah, but she didn't get it.

#

I totally get it.

unborn glacier Nov 29, 2022, 10:26 PM

#

I told them the same thing clearly internally so at least they should know that now

woven cosmos Nov 29, 2022, 10:26 PM

#

Thanks much

#rick-invoice-sage