alcapone-express-serviceagreement | Stripe Developers | Page 1

hearty coveBOT Nov 29, 2022, 5:31 PM

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wheat tendon Nov 29, 2022, 5:31 PM

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alcapone-express-serviceagreement

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@drowsy valve as far as I know you can't change the service agreement once the account has been created, you need a new Stripe account. I assume that's what you get when you try in the API and it errors?

drowsy valve Nov 29, 2022, 5:34 PM

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I have a merchant account located in US and an express account connected from IT that is the one receiving funds from me.

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I have this website where the people register and have to onboard using automatic link generated from my website https://connect.stripe.com/setup/e/**********/jsgTEWvaQmiP (the *** is the future stripe express account id)

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Stripe customer service was saying that the error was related to this agreement. But the customer cant chooses anything. (the account you see is the customer still me for testing)

wheat tendon Nov 29, 2022, 5:41 PM

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As far as I know it's not possible to change the service agreement after the fact. You should work directly with our support team for help instead

drowsy valve Nov 29, 2022, 5:42 PM

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yes, I think the same. but the point is how to avoid the next accounts will be created like that. no one knows how to help (i'm referring to customer service)

wheat tendon Nov 29, 2022, 5:43 PM

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ah gotcha

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https://stripe.com/docs/api/accounts/create#create_account-tos_acceptance-service_agreement you have to set this to recipient when you create the Account via the API

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@drowsy valve does that answer your question?

drowsy valve Nov 29, 2022, 5:58 PM

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Sorry I was reading 🙂 let me try if I need more info I ll come here

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thanks

#alcapone-express-serviceagreement