#windlepoons
1 messages · Page 1 of 1 (latest)
How do you integrate Tax with Stripe?
With the API, when I create the customer, I add the IP.
Stripe uses customer's shipping address/billing address to determine the tax, not IP address. For example: https://stripe.com/docs/tax/checkout#use-existing-addresses-on-the-customer-for-taxes
Note that an IP can be added to the customer for tax purposes as shown here: https://stripe.com/docs/tax/subscriptions#create-a-customer
It does work fine for a large variety of IP's we tested in Europe and the USA. It's only Canada that is returning 'unrecognized location'.
Could you share an example IP address from Canada?
I'm unable to identify why both IP addresses are not picked up as Canada for tax purpose. Can I suggest you to write in to us https://support.stripe.com/contact, so that we can check with relevant team? It’ll be helpful if you can include the example request ID with Canadian IP address and expected behaviour in your email.
sure, thanks