#Tasi

1 messages · Page 1 of 1 (latest)

nimble vigilBOT
uncut valley
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Please reach out to stripe support https://support.stripe.com/contact for account related inquiries.

hoary valley
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I did...
they are recommending me fill out this form and submit doc about a business.. I dont own a business
I was going to use it for personal use
but now I have no way to "provide business verification" and now I have money stuck in Stripe I want back in my bank

uncut valley
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I can only help with technical integration questions, please follow up with stripe support again. Thanks

hoary valley
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Listen I am not trying to be an "a**hole" but realize that my account is locked for no reason and now my money for my bills is stuck in an account with yall and I can not deposit it into my account. Support will not help me and stopped replying. I need help

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this is my bill money

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legally stripe can not keep my money from me. this is MY own money I charged to the account from my own debit card to try and test out the services. and now im locked.

uncut valley
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I am an engineer and I can only help with technical integration related questions.

hoary valley
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I understand but you work with the company correct?

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who can you get me in contact with

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that isnt just "support"

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you have contacts to the company

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I am a single human being not a business owner I simply have a friend I wish to charge recurring for rent at my house and now my own money is held by stripe unlawfully and I am needing it to pay my mortgage

uncut valley
hoary valley
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is there a phone number?

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the automated systems are not working for me

uncut valley
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I'd suggest you to explain Stripe support your situation so that they can do the best for you

hoary valley
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all say unavailable

uncut valley
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And there's also a phone callback option in the support page if you prefer to speak with someone.

hoary valley
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unavailable

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its all unavailable

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please provide me a support number

uncut valley
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You need to select a topic first.

hoary valley
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still "currently unavailable"

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ive been trying for about 2 days now

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this is why I am in discord support

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you are the only person I have reached so far

uncut valley
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I'm afraid that I can't be much of help in your case. I'd suggest you to follow up with the Stripe support that you are in touch with, and explain them your situation.

hoary valley
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Look I understand you arent support. but can you get me in touch directly to someone higher up

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someone with power

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that is my only way

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nobody from support answers

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I have sent emails and waited patiently

uncut valley
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I have no other contact that I can share rather than https://support.stripe.com/contact