Ji_net | Stripe Developers | Page 1

kindred compassBOT Nov 25, 2022, 11:47 AM

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woeful lintel Nov 25, 2022, 11:48 AM

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👋 happy to help

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unfortunately that's the only way

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are you listening to payment_intent.succeeded instead of invoice.paid?

cloud spoke Nov 25, 2022, 11:50 AM

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Actually, I'm listening to charge.dispute.created, my goal is to get the subscription id of the payment intent provided in dispute data

woeful lintel Nov 25, 2022, 11:53 AM

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oh I see, in that case yes you don't have a lot of wiggle room

cloud spoke Nov 25, 2022, 11:55 AM

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Ok so I'll get it from the invoice, thanks for help 👍

woeful lintel Nov 25, 2022, 11:59 AM

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let me know if you need any more help

woeful lintel Nov 25, 2022, 12:41 PM

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Hi, what should we do when we receive the dispute created event due to insufficient funds, can we update the subscription status as unpaid via api? or we have to cancel it?

cloud spoke Nov 25, 2022, 12:41 PM

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👍

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Should we mark the last invoice marked as paid before the payment disputed as Uncollectible?

woeful lintel Nov 25, 2022, 12:53 PM

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I'm really not sure, I'm asking my colleagues if they have an idea about this specific case

cloud spoke Nov 25, 2022, 12:54 PM

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sure, take your time

woeful lintel Nov 25, 2022, 12:59 PM

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https://stripe.com/docs/billing/subscriptions/cancel#dispute-cancel

Cancel subscriptions

Learn how to cancel existing subscriptions.

cloud spoke Nov 25, 2022, 1:06 PM

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Ok I got it, and what about the last invoice paid before the dispute, should we mark it as Uncollectible?

woeful lintel Nov 25, 2022, 1:08 PM

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if it's already paid you can't mark it as uncollectible

cloud spoke Nov 25, 2022, 1:10 PM

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hmm, you're right, thanks for your help

woeful lintel Nov 25, 2022, 1:25 PM

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let me know if you need any more help

cloud spoke Nov 25, 2022, 1:37 PM

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sorry to bother you again, but I need to know for that last invoice marked as paid, is there any refund document will be generated?

woeful lintel Nov 25, 2022, 2:09 PM

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sorry I missed your message earlier

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I really can't say, I would need to test it out, but I'm also thinking of what might be the scenario here

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if they are disputing a payment, I guess they will dispute all occurrences not just one right?

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