Shra_1 | Stripe Developers | Page 1

rapid geodeBOT Nov 25, 2022, 8:29 AM

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neat ivy Nov 25, 2022, 8:29 AM

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Can you share the request ID (req_xxx) that returned the error? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

grave ferry Nov 25, 2022, 8:42 AM

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this all I have now

neat ivy Nov 25, 2022, 8:47 AM

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As part of the India regulations, India account for non-India payments should collect name, billing address and shipping address: https://stripe.com/docs/india-accept-international-payments

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Could you share if there's anything unclear from the error message?

grave ferry Nov 25, 2022, 9:50 AM

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this was also discussed earlier
https://discord.com/channels/841573134531821608/1043128407266951188

wraith geyser Nov 25, 2022, 9:55 AM

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What's the ask here? The doc my colleague linked to above outlines the requirements for Indian merchants collecting international payments

grave ferry Nov 25, 2022, 10:15 AM

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let's have a quick QnA if you don't mind
first thing first, I have Stripe account configured to Indian bank account and Indian address

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so now, It is mandatory for us to collect customer name and address while collecting payment.

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and this payment is for a product which is configured to USD

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if suppose customer enters address details that is outside India ,then there is no issue at all we'll have a successful transaction
if suppose customer enters address details that is inside India, then there is a major Issue
it says "Non-INR transactions in India should have shiping/billing address outside India"
how to resolve this bro ?

queen glacier Nov 25, 2022, 10:26 AM

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you should collect a full billing/shipping address for all customers, I would say.

grave ferry Nov 25, 2022, 10:28 AM

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I'm Not sure If you have understood the problem

queen glacier Nov 25, 2022, 10:30 AM

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you could catch the error in your code and tell the customer they need to enter an address outside India. And if they can't do that, then change things so that you charge them in INR instead of USD

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you could have a button on your site before the payment page to ask "are you in India or not?" (or try to detect it) and based on that you load the payment page with either INR or USD.

grave ferry Nov 25, 2022, 10:40 AM

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1 USD is the standard that we have planned for
so for INR i can create a product with 81 INR rupees for today, but tomorrow it'll be a different value, how do I tackel this

queen glacier Nov 25, 2022, 10:40 AM

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choose a local price, don't just convert the USD directly

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decide that you charge IN customers 100 INR and rest-of-world customers $2, or whatever makes sense for your business.

#Shra_1