#Ji_net - cancel subscription after dispute

1 messages · Page 1 of 1 (latest)

compact fieldBOT
wild haven
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Hi there
When you cancel a Subscipriton, Note, that any pending invoice items that you’ve created will still be charged for at the end of the period, unless manually deleted

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Otherwise you need to create a new Subscription for your Customer

crimson locust
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Ok, I have another question plz, my customer used SEPA, I received the payment succeeded hook, after 5days the payment disputed, and the subscription remains active + the last invoice marked as paid

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Normally the invoice must be unpaid

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this is the payment intent id : pi_3M327LDVTBweL1iF0mYhtN7w

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we already cancelled the subscription, but we need to check if this is the intended behavior or something went wrong

runic torrent
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This is normal -- it's up to you to determine how to handle subscriptions related to such disputes after the invoice is initially paid.

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Ji_net - cancel subscription after dispute