#ShDev
fierce sundial
marsh tundra
hi! do you have a request ID req_xxx for the error? https://support.stripe.com/questions/finding-the-id-for-an-api-request
marsh tundra
do you have an example request ID from another account?
but yes it's a little strange. I'd expect the invoice to be able to finalise and be payable by card at least.
marsh tundra
yeah, it's strange. I think it's because your Stripe accounts are disabled due to missing identity information.
What I would probably do is just sign up for a new account entirely, and don't attempt to add any information or ID documents, just skip past that and only use the account for test mode.
glass atlas
yes i dot in this account req_xOw3QM1Rr6TMbW but ..., and in req_g4P1xUw4ppRQZy i don't submit any docs
marsh tundra
yeah, it's very strange.
I really don't have a better answer though, internally we just have logs that say we can't finalize the invoice because no payment method are active on your account for USD payments.
in any case, https://dashboard.stripe.com/settings/billing/invoice is where you can choose what payment methods an Invoice should use, so it's worth checking that page and making sure you have multiple methods turned on in the 'Payment methods' section.
glass atlas
Yes But I generate invoice from quotes
marsh tundra
hmm ok. You're the first person I've met who is using that API
ok and now that I look, I see that while your account is in the US, you are trying to use transfer[destination] and on_behalf_of a Morrocan connected account?
glass atlas
Yes
"payment_settings": {
"default_mandate": null,
"payment_method_options": null,
"payment_method_types": null
},
marsh tundra
you can't do that, since the account in Morocco can only recieve money(as part of https://stripe.com/docs/connect/cross-border-payouts ), it can't process a transaction
you need to remove on_behalf_of I think, so at least try that.
glass atlas
in this in_1M7bRwIMcITs3ahrRLlzRWVd
ok
it's work but the problem is the invoice don't branding buy connected account info
@marsh tundra
marsh tundra
yep, that's just not possible