Parker Bywater | Stripe Developers | Page 1

winter heraldBOT Nov 24, 2022, 5:18 AM

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mint garnet Nov 24, 2022, 5:18 AM

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Can you share your account id? You can find your account id by logging in to https://dashboard.stripe.com/settings/account. It'll be in the upper right hand corner and looks like acct_123?

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in test or live mode?

sharp dove Nov 24, 2022, 5:23 AM

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I just deleted that as this is public. If you still need/need it again I can DM you

sharp dove Nov 24, 2022, 5:24 AM

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mint garnet in test or live mode?

Test mode

mint garnet Nov 24, 2022, 5:25 AM

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alright, what action did you take on a connected account which you're expecting an event for that didn't happen? And can you share the related Object id?

sharp dove Nov 24, 2022, 5:27 AM

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Payment completion via checkout session. Let me look and get a payment intent id

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I should clarify that the event happened, but the webhook on the platform account (I think this is the proper terminology?) was never triggered

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Here is the event id: evt_3M7QY9IaULJVEHKE2vZY5fUM

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And the payment intent id: pi_3M7QY9IaULJVEHKE2fraUmMJ

mint garnet Nov 24, 2022, 5:33 AM

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gimme a while to get back to you

sharp dove Nov 24, 2022, 5:36 AM

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No worries, thank you

mint garnet Nov 24, 2022, 5:42 AM

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hmmm, it's really odd, subsequent successful payments also don't generate trigger any events?

sharp dove Nov 24, 2022, 5:53 AM

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The payments have triggered events, but not a single execution of webhook

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Events page on the connected account

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webhook ids: we_1M7QXjEuoJsuWhokPDto3nxo and we_1M7Q60EuoJsuWhokitHrnirJ

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neither of which have been triggered a single time

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Something I've noticed is that this particular connected account does not show up in the list of connected accounts in test mode. It does show up in the list of connected accounts in live mode though. Is this relevant info?

mint garnet Nov 24, 2022, 6:03 AM

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So right now, like what you've noticed, it's only connected in live mode via OAuth : https://stripe.com/docs/connect/oauth-reference. i think what i can suggest at this point is to connect the connected account in test mode also, go through the series of actions to trigger the event again and see if it works

sharp dove Nov 24, 2022, 6:12 AM

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Okay, sounds good, thank you. I won't be able to have the connected account's account-holder go through the oauth process for a few days, if not until the end of next week. If Discord, hasn't closed this thread, can I just respond here?

mint garnet Nov 24, 2022, 6:12 AM

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maybe you might want to create a test account of your own and try it out? instead of waiting for that specific connected account's account holder

sharp dove Nov 24, 2022, 6:13 AM

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Oh, good idea

#Parker Bywater