Alan Tse | Stripe Developers | Page 1

strange wigeonBOT Nov 24, 2022, 2:57 AM

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cursive tusk Nov 24, 2022, 2:58 AM

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e: how can i avoid the failure of cloning?

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hi @worldly wedge

worldly wedge Nov 24, 2022, 3:01 AM

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Hi, I think there is a different reason for card decline, not because of cloning

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Cloning would work in normal case

cursive tusk Nov 24, 2022, 3:02 AM

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pi_3M7FiACmtCRIRJ3J0Nt05m4D the first payment is successful .

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So why would a clone return a decline?

worldly wedge Nov 24, 2022, 3:08 AM

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Right, I can see it succeeded. One reason to think about is the Platform and the Connected Account doesn't have exact requirements for 3D Secure. While the card was 3DS2 successfully on the Platform, requirements may applies differently on the Connected Account

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The decline code do_not_honor is a generic error the issuer bank returns. They may have reasons behind it too

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I think the first step is to ask the Customer reaching out to their bank to ask for the reason they declined it

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A quick question, for pi_3M7FiACmtCRIRJ3J0Nt05m4D, when you created it did you pass credit card directly from backend? https://dashboard.stripe.com/logs/req_I5i4nJpVU3gqcU

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cursive tusk Nov 24, 2022, 3:15 AM

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yes we create paymentintent via PCI Model

worldly wedge Nov 24, 2022, 3:16 AM

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Have you been able to clone those PaymentMethods before and succeeded?

cursive tusk Nov 24, 2022, 3:17 AM

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Yes, most of paymentintents can be cloned

worldly wedge Nov 24, 2022, 3:18 AM

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just this one got declined?

cursive tusk Nov 24, 2022, 3:19 AM

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yes just this one

worldly wedge Nov 24, 2022, 3:20 AM

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Okie then it's definitely something with this specific card and its card issuer

cursive tusk Nov 24, 2022, 3:20 AM

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okay thx a lot, let me ask the issuer

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sorry i need to comfirm : so there is a card verifing in clone procession?

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and probably will trigger the 3ds?

worldly wedge Nov 24, 2022, 3:26 AM

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Yes, right in the request you got the error, when you create the Customer it actually trying to attach the PM to the Customer

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that trigger a verification

#Alan Tse