#julius-identity-verification

1 messages · Page 1 of 1 (latest)

coral cradleBOT
civic moss
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julius-identity-verification

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hello @vague hill ! Can you provide a bit more details? What part of the API are you referencing? what selfie?

vague hill
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I'm doing a file link of the document and selfie and each time it creates for the verification session vs_1M3pcSBX8ncUQH1mSwUMkSpp, it always fails. When I checked the detail in the dashboard it says it is going to expire 5 days from the day of upload. How could I reenable the images?

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Few days ago, those were accessible. Is it because those documents already expires?

civic moss
vague hill
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I understood that part, but what I am referring to is during the creation of the file link. It says 'Link creation is not allowed for this file.'.

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I guess it has something to do with this one shown on the identity page?

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civic moss
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What exact error do you get? Can you share a request id req_123?

vague hill
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Here's an example

civic moss
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thanks looking

vague hill
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thanks

civic moss
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okay sorry

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how do you create the FileLink?

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because I just tried and it works fine for me

vague hill
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Here's a code example

image.png
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Did I missed a permission?

civic moss
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how are you accessing that File id in the first place?

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I assume you're already using a Restricted API key right?

vague hill
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yes I'm using the restricted key

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the one with the rk_test

civic moss
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yeah it looks like that File is already "expired" and so it's too late to access it. Trying to figure out why

vague hill
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how you were able to access the file earlier?

civic moss
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not sure what you mean

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But yeah looks like the VS was verified on Nov 13 and the File expired after 5 days after all which is what the warning tells you.

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We don't seem to have any doc for this but it seems to be test mode specific

vague hill
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I mean, how were you able to create a file link earlier?

vague hill
civic moss
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I meant I tried the same thing on my own account. I can't try for your own file

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Ultimately I went and read our code internally to confirm. Also filed a clear bug report so that the error message gets rewritten completely to say exactly why: the file has expired after 5 days in Test mode so you can't create a FileLink for it and need to use a new VerificationSession mostly

vague hill
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I see, I basically need to create a new verification.

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By the way, another concern, do the payment method return the Issuer?

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I can't find it in the documentation but there's a property in the stripe c# and it is always null.

civic moss
vague hill
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I see, will talk to them to enable it. Thanks for the help.