#Stevie

1 messages · Page 1 of 1 (latest)

heady hemlockBOT
blazing relic
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Where are you seeing that your bank account is in USD?

tough island
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I'll take a screenshot

blazing relic
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If this is all in the dashboard, it may be more helpful to reach out to our support team https://support.stripe.com/?contact=true they are better equipped to help with account setup questions

tough island
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Yeah I already tried that

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They basically sent me to woocommerce who had basically sent me back to you guys. Every step they told me to take, it had already been done and so nothing was changed..

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I'm desperate because my payments are being returned

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And I'm really upset

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Blue bank account. Green one is obsolete

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Hi??

blazing relic
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Hey, apologies but the server is busy. Unfortunately I still can't help with that. Because that is your Stripe Express dashboard I do think that is something our suppport can help with. If you specify that you are trying to swap out this bank account on a stripe hosted dashboard that may help

tough island
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I did this already

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They sent me to woocommerce

blazing relic
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Unfortunately this server cannot help with account questions

tough island
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Who also can't help me and told me they need to contact you guys because it's your problem. It's been three days worth woocommerce

blazing relic
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Pushing on our support team would be the next step here

tough island
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Okay, so the only choice I have is to close my site down and move it to Shopify I guess

blazing relic
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I really am sorry, I am not trying to ping pong further I just literally don't have the access to help you here