mattwoberts | Stripe Developers | Page 1

lyric ridgeBOT Nov 23, 2022, 2:16 PM

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abstract coyote Nov 23, 2022, 2:16 PM

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Hi there

severe crescent Nov 23, 2022, 2:16 PM

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Hello!

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Here it comes...

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I have previously joined the stripe beta for customers with free trials, which "pause" when the end the trial is reached with no payment details added.

I have a few questions about what's happening:

We've decided not to use this feature. So when we create a subscription, we DON'T set the option that tells Stripe to pause the sub at the end of the trial (looks a bit like.. options.AddExtraParam("trial_settings[end_behavior][missing_payment_method]", "pause");) Despite this, we still see a customer.subscription.paused event happen (see for example evt_1M7JbsJVmZSXgBWSF1xn1EoF) Why is it doing that?
Is it possible to have this beta opt-in removed from our account? And if we did, what events would fire when the trial expires without a payment method?

abstract coyote Nov 23, 2022, 2:19 PM

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So since this is a private feature I can't discuss the specifics of it with you here on a public server. You would want to work with your contact at Stripe or with our Support team about that. However, I can answer your second question: the normal behavior is that a customer.subscription.updated event will fire and the Subscription with move to past_due. Then the Sub will proceed according to your Billing Settings.

severe crescent Nov 23, 2022, 2:21 PM

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Ok thanks, that's helpful 🙂

#mattwoberts