keithm | Stripe Developers | Page 1

west basaltBOT Nov 23, 2022, 1:25 PM

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summer vault Nov 23, 2022, 1:30 PM

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thanks for. looking into this / your help

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let me know if you need anything else from me

shut mesa Nov 23, 2022, 1:32 PM

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Checking

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How are you checking the account for status/requirements?

summer vault Nov 23, 2022, 1:34 PM

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I just used postman to query

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https://api.stripe.com/v1/accounts/acct_1J4ivaRN9URuRebT

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then checked the 'requirements' objects

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and the 'disabled_reason' property is null

shut mesa Nov 23, 2022, 1:38 PM

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I think the issue is more so with the platform account (acct_1GmcvLEYnepMuPVw). The error is red herring. Looks like we're awaiting additional verification from you

summer vault Nov 23, 2022, 1:40 PM

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Ok, I'm having issues getting my document approved here but we were able to put through payments on other stripe connected accounts

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I'll try contact support to see why my documents are being rejected, thanks for your help*, really appreciate it

shut mesa Nov 23, 2022, 1:43 PM

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np!

summer vault Nov 23, 2022, 1:57 PM

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I think I've cleared the error on the dashboard but still getting a similar error: pi_3M7JQtRN9URuRebT1OcfvqYo

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is our platform account still blocked processing charged for connected accounts?

#keithm