#Vikram A.

1 messages · Page 1 of 1 (latest)

umbral otterBOT
deft radish
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Hi there,

For example, we are seeing the balance shown in DKK on the Stripe dashboard but the available balance for payout is also shown in DKK
this is normal the same currency on both side.
but needs to be converted to USD, and the available balance in the api's
What do you mean by this ? do you have a configured bank account that accepts USD ?

prime sapphire
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yes that's the case we have a bank account that accepts USD

deft radish
prime sapphire
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checking

#

i think this is where we were lacking

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is there a way a connected account person can change it in settings

deft radish
prime sapphire
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is it possible via dashboard ??

cursive plaza
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I don't believe so

prime sapphire
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can we set the default currency to USD irrespective of the account holder country, would in this scenario the stripe would be able to transfer the amount and if it does, then the amount that is transacted does it have some currency rate exchange associated with it

cursive plaza
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Sorry, I'm lost. What's the underlying issue you're trying to prevent here?

prime sapphire
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the whole set up is in usd and we want to show them the balance in USD as well as the payout in USD currency irrespective of the connected account holder's country

cursive plaza
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The payout currency is determined by the currency of the external bank account when your connected account(s) add those details