#Gallumba
blazing umbra
hoary briar
Do you have a Request ID I can look at for the failed request?
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
solar violet
yes one moment
{
"payment_intent": "pi_3M6LmvEeHJW6NFek0Eu0F851"
{
"error": {
"code": "payment_method_unsupported_type",
"doc_url": "https://stripe.com/docs/error-codes/payment-method-unsupported-type",
"message": "Payment intent must accept an in-person payment method.",
"request_log_url": "https://dashboard.stripe.com/test/logs/req_CjtK9FoxeH7iW0?t=1668982504",
"type": "invalid_request_error"
}
}
@hoary briar
hoary briar
Can you run me through how you get to that point? Do you swipe a card before processing the Payment Intent? Are you following any specific docs that get you to this point?
solar violet
I am running on simulate at the moment
The request i am doing
const paymentIntent=await stripe.paymentIntents.create({
currency:"cad",
amount:amount,
customer:customer.id,
payment_method_types: ['card_present', 'interac_present'],
capture_method: 'manual'
})
and then
const processReader= await stripe.terminal.readers.processPaymentIntent(readerId,{
payment_intent:paymentIntent.id,
})
the last one is sending me the error
hoary briar
Are you setting a test card in the simulator configuration?
I think the line looks something like
terminal.setSimulatorConfiguration({testCardNumber: '4242424242424242'});
solar violet
I have it, but it should be after the stripe.terminal.readers.processPaymentIntent
request,
and i do not get there casu it send me an error
hoary briar
Why does it need to be after? The docs show it being set beforehand: https://stripe.com/docs/terminal/quickstart and you cannot process a Payment Intent without a Payment Method, as far as I know
solar violet
@hoary briar look at this docs please
i think you send me the javascript SDK docs and not the server integration docs
hoary briar
Ah, okay. That seems off. Let me dig a bit on this and circle back
solar violet
Thanks,waiting
hoary briar
I think this is because you're trying to use Interac with a Canadian server-driven Terminal integration: https://stripe.com/docs/terminal/payments/regional?integration-country=CA#interac-payments
If you're on a beta that should allow you to do that, you will need to work with our support folks, as we do not handle beta questions in this channel unfortunately: https://support.stripe.com/contact/email
solar violet
Do they have a direct channel like discord? i send them email but do not get any response?
dreamy nest
👋 Just stepping in for my colleague! No, there's no direct Discord for our support team. I recommend logging in to your Stripe account then navigating here: https://support.stripe.com/?contact=true
the available support options will be listed in the lower right of your window
solar violet
@dreamy nest Thanks, as i wrote i do not get any response by email so thought maybe there is qucik or better way
dreamy nest
I see. I recommend replying to the email you have with support, or with the contact you've been working on the beta with