johnroberts-invoice-failed

[young junco]

johnroberts-invoice-failed

@wet citrus no I don't think that works.

you can look at the URL though and send that email yourself

[wet citrus]

OK, I'll try that. I was wondering because the create and send invoice integration flow inculdes calling finalize on the invoice and I thought I read somewhere that after finalize is called collection_method cannot be changed.

[young junco]

Have you tried updating in Test mode and see what happens?

[wet citrus]

Not yet, I will see what happens. And-- I am using the example here: https://stripe.com/docs/invoicing/integration/quickstart

This example uses send_invoice as the collection method, should it work with charge_automatically? And of course not calling sendInvoice()

[young junco]

I don't understand what you ask

are you still asking about the failed email or something else?

[wet citrus]

Sorry, I was asking if the invoice integration example at the above link should work using a charge automatically collection method-- the example uses send_invoice.

[young junco]

yes it should work fine

[wet citrus]

Thanks! I appreciate your help today koopajah

[young junco]

Sure thing! I also asked my team and they think the email for a failed payment might send but we're not sure. We'd advise asking our support team to be sure: https://support.stripe.com/contact

[wet citrus]

Cool!

[young junco]

ah they found that doc too: https://stripe.com/docs/billing/revenue-recovery/customer-emails#manage-failed-payment which seems to confirm it works

[wet citrus]

That page includes a staement that makes me thonk Stripe sends an email link to the hosted invoice page on a one-off invoice charge failure (my use case): "If a payment failure occurs on a one-off invoice, Stripe sends a link to the Hosted Invoice Page to the customer"

[young junco]

yeah that's our thinking too, we're just not sure and emails aren't set in Test mode so confirming with support is best