stone | Stripe Developers | Page 1

near jayBOT Nov 22, 2022, 12:55 PM

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proper pawn Nov 22, 2022, 12:58 PM

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hi, there is a setting on https://dashboard.stripe.com/settings/billing/automatic to enable automatic emails for expiring cards, that might help.

lunar wyvern Nov 22, 2022, 1:03 PM

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As my set, my customer did not receive the email, see this https://dashboard.stripe.com/payments/ch_3M6RpOIXF5VHSVPp1hDjsw42

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Would you tell the reason?

proper pawn Nov 22, 2022, 1:05 PM

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I'd suggest asking https://support.stripe.com/?contact=true for help with a specific customer like this

#stone