#ednonstop

1 messages · Page 1 of 1 (latest)

maiden prawnBOT
left thorn
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That link probably won't work as we just removed that field in a new API version

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But it'll be there in your API responses assuming you're on 2022-08-01 or earlier

dawn socket
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Okay, here is

var charge = await stripe.charges.retrieve(
'ch_3LAdSVCsmBaUST9m0Bjkkgor',

What is this id? And how to get it? There is no charge object inside payment intent response or i'm missing something

Also i'm already using updateCharge request but charge_id there is destination_payment from transfer. Too confusing

left thorn
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Can you share the Payment Intent ID you're working with? pi_xxx

dawn socket
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payment intent id which shown me in api docs is
pi_3M5XkKCsmBaUST9m0VE5lNq5

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but i can share last created id from my stripe panel

left thorn
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Can you share a pi_xxx that has actually been processed successfully and you're attempting to create a transfer from?

dawn socket
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Okay

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pi_3M6afvCsmBaUST9m0J0VzXQm

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After it's created it has an attempt to transfer and error Insufficient funds in Stripe account and every payment took 7 days to fully deposit to account. So stripe support reccomend to use source_transaction to make it fast

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This is a main problem we have in live mode.

civic panther
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you can access the charge ID ch_xxx there by doing payment_intent.charges.data[0].id Did that not work ? what code did you try?

dawn socket
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maybe that's why it was a bit confusing

civic panther
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it's because the API docs are for the latest version and in the latest version charges was deleted

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but yes I can see how this is confusing

dawn socket
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So can you confirm that if i'll implement source_transaction then the funds will be deposited fast into owner account and transfers will work normally as fast as they must?

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because now every payment we must wait 7 days

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This issue is in live mode.

civic panther
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it doesn't change anything about when the payout happens, that would still take the same amount of time,

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it just means you can transfer the funds to the connected account without waiting; the funds then just 'sit' in the connected account and will be paid out when they're available e.g. after 7 days.

dawn socket
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Okay. We have a problem not about payout to the connected accounts, but about Incoming to Stripe
Now it is:
Transactions available by 28 November 2022

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And we have zero balance because of this and nothing to transfer :/

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What's the solution?

civic panther
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not sure, I don't have access to your account or context on what this "incoming to Stripe" balance is.

dawn socket
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Will be available in Stripe soon
This amount is estimated because transactions are still accumulating.

civic panther
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that is a string from our dashboard yes

dawn socket
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  • transactions are still accumulating
civic panther
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I have no idea what account it relates to though

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is there more context/screenshots/object IDs/failed requests you can share?

dawn socket
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No failed requests, just stripe asking to wait 7 days after payment in live mode

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Stripe support recommend to implement source_transaction but you'r saying it's about payouts to connected account's so it's for another purposes

civic panther
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source_transaction is for allowing you to transfer the funds to the connected account without waiting; the funds then just 'sit' in the connected account and will be paid out when they're available

dawn socket
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Okay, this may be a solution

civic panther
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the first payout to an account takes 7 days(the funds are not available for 7 days)

dawn socket
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Anyway my requests and full flow will be succeeded if i implement source_transaction. But funds still will appear in 7 days for this time

civic panther
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yes