ARN | Stripe Developers | Page 1

signal doveBOT Nov 21, 2022, 11:05 PM

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fast anvil Nov 21, 2022, 11:06 PM

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Hi there! Do you know how that card was blocked? Was it blocked by a Radar rule?

young mesa Nov 21, 2022, 11:06 PM

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There were 3 failed attempts and then there was this message and now my card is blocked..

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I am not sure what are Radar rules. But if you are talking about limitation of sequential failed attempts, then yes.

fast anvil Nov 21, 2022, 11:09 PM

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Ah, I'm referring to the Stripe Radar product. This allows you to configure specific rules for payments: https://stripe.com/docs/radar

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It sounds like we're not talking about Radar in this case. I recommend discussing this payment failure with our support team: https://support.stripe.com/?contact=true

young mesa Nov 21, 2022, 11:12 PM

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I thought the same. Ill contact support with above link then. Thanks.

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I am not able to find the contact options, All it redirect me to are various documentations on the topics it would ask me to search for... Can you help me here as well please ?

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#ARN