#cxrn-tax-customer
1 messages · Page 1 of 1 (latest)
Hi there! Can you share the subscription ID or your Stripe account ID?
@random pivot let's chat here!
ah, thanks for the screenshot. i see we're not talking about subscriptions
one sec, I'm going to try to get this via the network tab
I think I found something but I'd still be interested in looking at your example. It looks like what's happening here is, in order to use automatic tax, you'll need to have at least both a country and postal code defined for a given customer: https://stripe.com/docs/tax/subscriptions#create-a-customer
otherwise, tax can't be calculated appropriately
this is the customer Id I just tried to create
cus_MqPEiZ6p9VnnV6
With just "US" as the country and no other information
We are not required to charge tax for US customers
Got it. You'll need to add values for both country and postal_code in order to calculate the tax.
Then, you can expand customer.tax to confirm the value of automatic_tax is not_collecting since you no longer have a tax registration for the US.
Interesting
This is what I"m seeing from the /subscription endpoint
Let me try with a postal code
@random pivot any luck after adding both a country and postal_code?
I was able to get to the stripe payment element with postal code
Are we required to provide an accurate postal code? Since we are not charging tax for the U.S
Can it be any postal code?
in order to have stripe calculate tax automatically, you'll need to supply one of:
- country + postal code,
- full billing address, or
- IP address
understood
This is only for the U.S though, right?
For any other country, I'm able to submit just the country
For Canada, I submit just the country and province and have no issues
Right, US and Canada are different, and Europe is different as well: https://stripe.com/docs/tax/supported-use-cases
You'll want to look at a customer's automatic_tax after you've created the appropriate tax registrations and have collected their address. Then, determine whether any other customer action is needed based on the value of automatic_tax (e.g. if you're expecting to collect tax but the value is unrecognized_location, have the customer provide an updated address)
Thanks
I should be okay to collect and submit the U.S postal codes
Our customers are based in the U.S and Canada for the most part