#cxrn-tax-customer

1 messages · Page 1 of 1 (latest)

quasi stagBOT
sinful flame
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Hi there! Can you share the subscription ID or your Stripe account ID?

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@random pivot let's chat here!

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ah, thanks for the screenshot. i see we're not talking about subscriptions

random pivot
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acct_1Lpg2FJ9txUrrIHW

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thats my account id, if required

sinful flame
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thanks!

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Can you share a request ID with me that was associated with a US order?

random pivot
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one sec, I'm going to try to get this via the network tab

sinful flame
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I think I found something but I'd still be interested in looking at your example. It looks like what's happening here is, in order to use automatic tax, you'll need to have at least both a country and postal code defined for a given customer: https://stripe.com/docs/tax/subscriptions#create-a-customer

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otherwise, tax can't be calculated appropriately

random pivot
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this is the customer Id I just tried to create
cus_MqPEiZ6p9VnnV6

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With just "US" as the country and no other information
We are not required to charge tax for US customers

sinful flame
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Got it. You'll need to add values for both country and postal_code in order to calculate the tax.

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Then, you can expand customer.tax to confirm the value of automatic_tax is not_collecting since you no longer have a tax registration for the US.

random pivot
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Interesting
This is what I"m seeing from the /subscription endpoint
Let me try with a postal code

sinful flame
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@random pivot any luck after adding both a country and postal_code?

random pivot
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I was able to get to the stripe payment element with postal code

Are we required to provide an accurate postal code? Since we are not charging tax for the U.S
Can it be any postal code?

sinful flame
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in order to have stripe calculate tax automatically, you'll need to supply one of:

  • country + postal code,
  • full billing address, or
  • IP address
random pivot
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understood
This is only for the U.S though, right?

For any other country, I'm able to submit just the country

For Canada, I submit just the country and province and have no issues

sinful flame
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You'll want to look at a customer's automatic_tax after you've created the appropriate tax registrations and have collected their address. Then, determine whether any other customer action is needed based on the value of automatic_tax (e.g. if you're expecting to collect tax but the value is unrecognized_location, have the customer provide an updated address)

random pivot
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Thanks
I should be okay to collect and submit the U.S postal codes

Our customers are based in the U.S and Canada for the most part