DramaLlama

[wheat beacon]

Can you share some pi_xxx IDs?

[grim kayak]

sure!

pi_3M3yM7L09RI1Bo1N0QIAZg8D oldest one, retried today

pi_3M6BbbL09RI1Bo1N0ww1eT84

pi_3M6UbFL09RI1Bo1N0im8uFO5

[wheat beacon]

Taking a look

[grim kayak]

Thanks!

[wheat beacon]

Yep, unfortunately they all looking like standard pickup_card declines: https://stripe.com/docs/declines/codes#:~:text=pickup_card-,The customer can’t use this card to make this payment (it’s possible it was reported lost or stolen).,-They need to

[grim kayak]

Alright, so it's the bank that has said no for any reason then

Thank you!

[wheat beacon]

Yep, that's the only information we have. Your customer(s) should speak to the bank if they believe this is wrong

[grim kayak]

Alright, thank you for your time!