#ddbg
barren monolith
blazing hill
Hi there
Could you please share an eventId or a webhook Id ?
In live and test mode, Stripe will attempt to notify you of a misconfigured endpoint via email if an endpoint has not responded with a 2xx HTTP status code for multiple days in a row. The email also states when the endpoint will be automatically disabled.
https://stripe.com/docs/webhooks/best-practices#disable-logic
So if there were multiple failure attempt to your webhook endpoint, it'll be disabled
eager coral
hey @blazing hill it's not about 1 failed hook, the webhook has been disabled and nobody touched it
blazing hill
Thanks for sharing, let me check this webhook
eager coral
as I said, the last hook is from the 11.19 (it's a failed one) and then today I saw that the hook was disabled without our intervention :/
blazing hill
When referring to your dashboard:
https://dashboard.stripe.com/webhooks/we_1IQxLzFxsE4pn4oa2xL7aVtz
You can see that your webhook is responding with 500 Server error status code, this was from 9th of November, all attempts was failed
So Stripe disables the webhook as there isn't success attempts
eager coral
that's weird, because if have 2 prod webhooks, both reponded errors (it was during our versioning migration) but only one has been disabled
blazing hill
In shortly, i fyou don't fix your second endpoint, it will be disabled also. Your endpoint must respond with 200 in all case
eager coral
ok got it, so Stripe will disable a hook endpoint if there are to many failures?
acoustic minnow
Yes, exactly