smpk | Stripe Developers | Page 1

sterile gobletBOT Nov 21, 2022, 4:10 AM

#

zealous hazel Nov 21, 2022, 4:11 AM

#

hello! can you share the subscription id for me to take a look?

round egret Nov 21, 2022, 4:12 AM

#

yes sure

#

sub_1Ll2PXGSJIrwSh8U76KlpCQs

#

also i have another question unrelated to the subject. but i'm assuming this "FEE" for 930THB is from converting the currency? So, if the customer pays in THB (instead of USD), will there still be FEE? Could I avoid the converting fee by just charging them in THB since my Payout is in THB?

zealous hazel Nov 21, 2022, 4:18 AM

#

will take a look and get back to you in a bit

round egret Nov 21, 2022, 4:21 AM

#

thank you

zealous hazel Nov 21, 2022, 4:51 AM

#

hmmm, i don't know the answer to why it's showing $484 off the top of my head, and it's going to take a while to investigate. sorry to redirect you, but can you reach out to https://support.stripe.com/contact/email with those details i.e. the Subscription id and your other question, and once we've looked into it, we'll respond via the support ticket

round egret Nov 21, 2022, 5:10 AM

#

okay

#smpk