#Paskalina

1 messages · Page 1 of 1 (latest)

river atlasBOT
real laurel
#

What do you mean by 'accessible forever'?

dire stream
#

well, so the coupon does not expire, but only works 1 time/customer. but now 1 customer used it & it expired for everyone after that. I want it to be open for all customers but only once.. should i do a promo code instead?

real laurel
#

Yes, if you want to restrict usage on a per customer basis you'd create a promotion code that implements the coupon

dire stream
#

sorry for my trouble, but did try that too.. chose "limit to 1 time" for the codes under coupons, but same here, the whole code expired for everyone after 1 customer used it.. i have to choose "limit to first purchase" you think? (sorry i may misunderstand because english is not my mother language) 🙂

real laurel
#

Can you explain a scenario if which you want to coupon/promotion code to work?

dire stream
#

so I got this offer I want the 50% off to work any time the customer wants to use it, but only 1 time. (not neccessarily the first purchase)

real laurel
#

Then you'll likely need to create multiple promotion codes (1 per customer), where its restricted to only be used by them and only once

dire stream
#

but if i dont know my customers yet?

#

so best choice is to make it work only for FIRST time purchase?

real laurel
dire stream
#

what is that? API-settings? i didnt learn that yet....

#

there is options of limiting times of use & dates

real laurel
#

but did try that too.. chose "limit to 1 time" for the codes under coupons, but same here, the whole code expired for everyone after 1 customer used it
Yes, this will happen with just a coupon. If you restrict it to 1 redemption, then once it is redeemed by anybody then it won't work for anyone else

#

To do what you want to do (restrict a coupon/code to a specific user for 1 time usage, but by available to all customers) you need to leverage promotion codes and they will require a Stripe Customer object for what you want to do

dire stream
#

what do yuo mean with Stripe Customer object ??

real laurel
#

The concept being that a user/account in your application is directly related to a Stripe Customer object. That way you can utilise the additional promotion code controls you need, such as customer restrictions