#LowLight
grave perch
woeful knot
hello! to clarify, you want to have a radar rule automatically add the card number, ip address and email used for a transaction that was blocked to the block list?
split obsidian
Yes I basically want the customer information's to be banned if he ever got a blocked transaction so he couldn't try again with similar information
I realized most of my disputes all have previous blocked transactions so I want to deny them to try again
woeful knot
hmmm, that's not automatically possible i'm afraid. The only thing that's possible right now is to block the card number as far as I can tell : support.stripe.com/questions/block-a-specific-credit-card-from-being-accepted. If you want, you're going to have to manually add the other information to the block list
split obsidian
I can't block the ip or email used automatically ?
woeful knot
no, as far as i know, there's no such feature to automatically also block the ip and email at the same time you block a transaction
split obsidian
Alright thank you
also
Im kind of confused about my latest dispute
here's what it says
It says payment was blocked due to high risk but after it said that it was succeeded ?
woeful knot
sorry to redirect you, but we generally help with technical / integration questions on this channel. If you reach out to Stripe Support - https://support.stripe.com/contact, they'll be able to better advise you on it!
split obsidian
oh alright