elglogins

[brazen stirrup]

Hi, can you share the request id for this? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

[wise crypt]

Just as a note, changes were done in the dashboard

[wise crypt]

req_5V9854NrDVJ9DB

[sullen bloom]

hello, stepping in on behalf of pgskc, taking a look

[wise crypt]

I will briefly describe the concept that I'm trying to achieve, to make sure we are on the same page.

Customer, buys product X, that has subscription interval of 1 day. After purchase, I automatically want to schedule update to product Y, which has different price and product (interval 1 month), starting as soon as initial interval has passed - 1 day.

During that period of time (1 day), I expect customer to have right to cancel upcoming scheduled plan.

[thorny spruce]

This is a known limitation that a subscription can't be cancelled when the subscription is attached to a schedule: https://stripe.com/docs/customer-management/get-started#limitations

[wise crypt]

ehh. thats a bummer. If cancellation is done via API, instead of customer portal. Is that still a limitation?

[thorny spruce]

It should be possible via API. I'd recommend trying in test mode

[wise crypt]

Seems to work.

Thanks for help 🙂