skoshkarli | Stripe Developers | Page 1

vocal depotBOT Nov 17, 2022, 5:39 PM

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timid star Nov 17, 2022, 5:40 PM

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Hello! There are settings for this in your Dashboard here: https://dashboard.stripe.com/settings/billing/automatic

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From there you can control what happens when payments fail for Subscriptions.

warm moon Nov 17, 2022, 5:41 PM

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got it, thank you!

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sorry have another follow up

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so in a case when there is no card on file, what would it be retrying?

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i'd want it to cancel if there is no card on file at all

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i have a product that does not require payment upfront during trial, but user has to provide a payment prior to trial end otherwise the subscription gets cancelled

timid star Nov 17, 2022, 5:48 PM

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When they don't have any payment info on file all of the retries (zero of them) will fail and the failed payment behavior will kick in.

#skoshkarli